Terms & Conditions

Effective Date: July 25th, 2026

Welcome to CleanitHub (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website, https://cleanithub.com, and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms.


1. About CleanitHub

CleanitHub is an online retailer and wholesale supplier of cleaning products, hygiene solutions, household essentials, and related products.


2. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that:

  • You are at least 18 years of age or using the website under parental supervision.
  • You agree to comply with these Terms & Conditions.
  • All information provided by you is accurate and complete.

3. Products & Pricing

We strive to ensure all product descriptions, specifications, pricing, and images are accurate.

However:

  • Product packaging may vary from the images displayed.
  • Colors may appear different depending on your device.
  • Prices may change without prior notice.
  • We reserve the right to discontinue products at any time.

4. Orders

Once an order is placed:

  • You will receive an order confirmation email.
  • Acceptance of the order is subject to stock availability.
  • We reserve the right to cancel any order due to pricing errors, stock shortages, suspected fraud, or other unforeseen circumstances.

If payment has already been made, the amount will be refunded to your original payment method.


5. Payment

We accept secure online payments through approved payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

Payments are securely processed through third-party payment providers.


6. Shipping Policy

Orders are usually dispatched within 1–3 business days.

Delivery timelines may vary depending on location.

CleanitHub is not responsible for delays caused by:

  • Courier partners
  • Natural disasters
  • Government restrictions
  • Incorrect delivery addresses
  • Force majeure events

7. Return, Replacement & Refund Policy

We want our customers to shop with confidence.

7-Day Return Policy

Customers may request a return within 7 days from the date of delivery if:

  • The wrong product was delivered.
  • The product arrived damaged.
  • The product is defective.
  • The product is unused and in its original packaging.

Return Conditions

Returned products must:

  • Be unused.
  • Be unopened wherever applicable.
  • Include original packaging.
  • Include invoice or proof of purchase.

Returns may not be accepted if:

  • The product has been used.
  • The seal has been broken (where applicable).
  • The product was damaged due to customer misuse.
  • The return request is made after 7 days.

Refund Process

Once the returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.
  • Shipping charges are generally non-refundable unless the return is due to our error.

Replacement Policy

Instead of a refund, customers may choose a replacement for:

  • Manufacturing defects
  • Damaged products
  • Incorrect items shipped

Replacement requests are subject to stock availability.


8. Cancellation Policy

Orders can be cancelled before dispatch.

Once an order has been shipped, cancellation may not be possible.


9. User Accounts

Users are responsible for maintaining the confidentiality of their login credentials.

You agree not to:

  • Share your password
  • Impersonate another user
  • Misuse the website

10. Intellectual Property

All content available on CleanitHub including:

  • Logos
  • Product images
  • Website design
  • Graphics
  • Text
  • Product descriptions

is the intellectual property of CleanitHub and may not be copied, reproduced, or distributed without written permission.


11. Prohibited Activities

Users shall not:

  • Attempt unauthorized access to the website
  • Upload malicious software
  • Scrape website data
  • Use the website for unlawful purposes
  • Violate applicable laws

12. Limitation of Liability

CleanitHub shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Delivery delays caused by third parties
  • Technical interruptions

Our maximum liability shall not exceed the amount paid for the purchased product.


13. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by third parties

14. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.


15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in Kanpur, Uttar Pradesh, India.


16. Contact Us

CleanitHub

Website: https://cleanithub.com

Email: support@cleanithub.com